Certified by Macmillan Benefits Service - Barnstaple, Devon • May 24, 2026
Non-Profit OrganisationVolunteer OrganisationMacmillan Cancer
Macmillan and Citizens Advice are providing a specialist welfare benefit service to anyone diagnosed with cancer or their carers. The service is free to all clients irrespective of means. Anyone can refer clients, and referrals to other specialist advice such as housing, employment and debt will be made as required. We are now providing an outreach service at the Fern Centre, North Devon District Hospital on Tuesdays 9am-12pm and for patients having treatment at North Devon District Hospital.
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Certified by Macmillan Benefits Service - Barnstaple, Devon • May 24, 2026
Certified by Macmillan Benefits Service - Barnstaple, Devon • May 24, 2026
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Frequently Asked Questions About Macmillan Benefits Service - Barnstaple, Devon
What Number Do I Call To Talk To A Cancer Specialist?
Call the Macmillan Support Line on 0808 808 00 00 (open 7 days a week, 8am to 8pm. Opening times may vary for different specialist teams).
What Support Is Available To Help With The Cost Of Living?
You can find support information here https://www.macmillan.org.uk/cancer-information-and-support/get-help/cost-of-living or by calling 0808 800 00 00
Where Can I Make A Complaint About Macmillan Cancer Support?
You can find out more about make a complaint here https://www.macmillan.org.uk/about-us/contact-us/make-a-complaint
Does The Macmillan Website Have Live Chat?
Yes, you can use the live chat option from 8 am to 8 pm every day.
What Number Do I Call For Welfare Rights Advice?
You can call 0808 808 00 00 - availability times are Monday-Friday, 8am-8pm, Saturday-Sunday, 9am-5pm
What Number Do I Call For Energy Advice?
You can call 0808 808 00 00 - availability times are - Monday-Friday, 8am-6pm
What Number Do I Call If I'm Outside The UK?
If you're calling from outside of the UK you can contact us on +44 207 091 2230. We are unable to advise on healthcare systems overseas.
How Much Do Calls Cost To Macmillan Cancer Support?
Calls to Macmillan's Support Line on 0800 808 0000 are free on all UK landlines and UK mobile phones.
Calls may not be free from business accounts. You should check with your provider whether there will be a charge for calling before you make the call.
Please note that calls to these numbers are not free when made from phones based outside the UK. If you're calling from outside of the UK or your mobile is registered outside of the UK, you can contact us on +44 207 091 2230.
We are unable to advise on healthcare and welfare systems overseas.
Does Macmillan Cancer Support Have A Forum?
If you or someone you care about has been diagnosed with cancer, we're here to help on the Macmillan Online Community - https://community.macmillan.org.uk/
Are There Cancer Support Resources In British Sign Language?
Yes, we produce cancer information in BSL and can help you to use the Macmillan Support Line - https://www.macmillan.org.uk/cancer-information-and-support/get-help/in-your-language/british-sign-language-bsl
Do You Provide Cancer Information In Different Languages?
Yes please find cancer information in a range of different languages here https://www.macmillan.org.uk/cancer-information-and-support/get-help/in-your-language
Where Can I Find Information About Macmillan's Cancer Centres?
You can find out more information about our Macmillan Cancer Centres here https://www.macmillan.org.uk/cancer-information-and-support/get-help/centres
Where Can I Find Out About Macmillan Grants?
Macmillan Grants are small, one-off means-tested payments to help with the extra costs that living with cancer can bring. You can find out more information here https://www.macmillan.org.uk/cancer-information-and-support/get-help/financial-and-work/macmillan-grants or by calling 0808 808 00 00 between Monday to Friday, 8am to 8pm & Saturday to Sunday, 9am to 5pm
What is the Macmillan Benefits Service and how can it help me?
Macmillan Benefits Service offers support related to cancer, including advice on work, money, and life challenges. You can contact their experts for free on the Macmillan Support Line 0808 239 5724, open daily from 8 am to 8 pm.
How can I contact a cancer support specialist at Macmillan?
You can call the Macmillan Support Line at 0808 808 00 00, open 7 days a week from 8 am to 8 pm. Specific cancer treatment questions can be addressed by information specialists and cancer nurses at 0808 239 1475.
Is there support available to help with the cost of living for cancer patients?
Yes, support for cost of living related to cancer is available. Visit https://www.macmillan.org.uk/cancer-information-and-support/get-help/cost-of-living or call 0808 800 00 00 for more information.
Does Macmillan Cancer Support offer services in British Sign Language (BSL)?
Yes, cancer information is provided in BSL and assistance to use the support line is available. More info at https://www.macmillan.org.uk/cancer-information-and-support/get-help/in-your-language/british-sign-language-bsl.
Where is the Macmillan Benefits Service located in Barnstaple?
It is located at 1-3 Bridge Buildings, The Strand, Barnstaple, Devon, EX32 8LW, United Kingdom.
What nearby services can help if I need additional counseling?
Nearby counseling services include Restore Counselling and Therapeutic Services and New Leaf Counselling, both offering mental health and support services.
Are there dining options near Macmillan Benefits Service where I can eat before or after my visit?
Yes, there are several restaurants nearby such as Silver Tree Thai Cuisine, Everest Gurkha Chef, Honeymoon Restaurant, and Jalapeno's Mexican Street Food which offer a variety of cuisines.
How can the nearby Citizens Advice office support me alongside Macmillan services?
Citizens Advice provides community support and can complement Macmillan's cancer support by offering advice on various issues including benefits and welfare, useful for cancer patients.
Does Macmillan Cancer Support have an online community for people affected by cancer?
Yes, Macmillan hosts the Macmillan Online Community at https://community.macmillan.org.uk/ for support and connections among those affected by cancer.
Are calls to the Macmillan Support Line free?
Calls to the Support Line on 0800 808 0000 are free from UK landlines and mobile phones. Calls from outside the UK or from business phones may incur charges.
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